Returns & Exchanges
At Mandarina Duck, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return any item within 30 days of receipt for a full refund or exchange.
Initiate Your Return
Log in to your account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.
Pack the Items
Place the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
Affix the Label
Print the prepaid shipping label provided in your email and attach it securely to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing